Shipping policy

THE HOME NEST mein khareedari karne ka shukriya! Hum apne tamam customers tak orders mehfooz tareeqay se aur waqt par pohchane ke liye pur-azm hain. Barah-e-karam order place karne se pehle humari shipping policy ko parh lein.

1. Processing Time (Order Tayyar Hone ka Waqt)

Tamam orders ko process hone aur dispatch karne mein aam tor par 1 se 2 working days lagte hain (Sunday aur public holidays shamil nahi hain).
Agar order kisi sale ya ziyada rush ki wajah se delay hota hai, toh aapko email ya WhatsApp par inform kar diya jaye ga.

2. Shipping Rates & Delivery Time (Delivery ke Charges aur Waqt)

Hum Pakistan ke andar mukhtalif cities mein shipping faraham karte hain:

Standard Delivery Time: Order dispatch hone ke baad aam tor par 3 se 5 working days mein parcel deliver ho jata hai.
Shipping Charges:
- Hum pure Pakistan mein standard shipping charges lagate hain jo checkout ke waqt show ho jayenge.
- Baaz awqat hum Free Shipping ki offers bhi dete hain jo website par banner ki surat mein wazeh hoti hain.

3. Order Tracking (Parcel ko Track Karna)

Jab aapka order dispatch kar diya jata hai, toh hum aapko courier partner ka naam aur tracking number SMS, email, ya WhatsApp par bhej dete hain jis ke zariye aap apna parcel track kar sakte hain.

4. Cash on Delivery (COD)

Hum apne customers ki sahoolat ke liye Cash on Delivery (COD) ki sahoolat bhi faraham karte hain. Order milne par aap courier boy ko cash ada kar sakte hain.

5. Incorrect Address or Failed Delivery

Barah-e-karam order dete waqt apna mukammal aur durust address aur active phone number enter karein.
Agar courier company aapke galat address ya phone number band hone ki wajah se parcel deliver nahi kar pati aur parcel wapas humare paas aa jata hai, toh dobara shipping charges customer ko khud ada karne honge.